Trip Winding
Privacy Policy
Read our terms below to learn more about your rights and responsibilities as a Trip Winding user.
Welcome to tripwinding.com
Your privacy is important to us, and we are committed to protecting any personal information you share while using our platform. tripwinding.com is a travel matchmaking platform where users can find travel partners, create groups, and explore new destinations together. To provide a safe and seamless experience, we collect certain data about you. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your data. By using tripwinding.com, you agree to the terms of this Privacy Policy. If you do not agree, please stop using our services immediately.
Information We Collect
Personal Information
- Full Name – Required for profile creation and identity verification.
- Email Address – Used for login, communication, and security alerts.
- Phone Number (optional) – Can be used for two-factor authentication.
- Profile Picture – Allows other users to see who they are connecting with.
- Date of Birth – Helps ensure compliance with age restrictions.
- Gender – Used to help match users with compatible travel partners.
- Preferred Travel Destinations – Helps in suggesting suitable partners/groups.
- Travel Interests & Preferences – Improves user experience by providing customized suggestions.
- Payment Information (if applicable) – Payment details are processed securely through a third-party provider (we do not store card details).
Non-Personal Information
- Browser type, IP address, and device information.
- Operating system details.
- Site usage data (pages visited, time spent, actions performed).
- Referral sources (how you found our website).
Communication Data
- Messages exchanged between users (for safety reasons).
- Customer support interactions.
How We Use Your Information
Account Creation & Management
Allow users to create and manage their profiles and facilitate travel partner connections based on shared interests.
Security & Fraud Prevention
Verify user identities to prevent scams, fraud, and fake accounts. Monitor suspicious activity and ensure a safe community.
Platform Improvement
Personalize travel recommendations and improve search results. Analyze trends to enhance features and user experience.
Communications
Send important account updates, security alerts, and newsletters. Respond to inquiries and customer support requests.
How We Protect Your Data
- Encryption – Sensitive data is encrypted to prevent unauthorized access.
- Secure Servers – All information is stored in protected environments.
- Access Control – Only authorized personnel have access to user data.
Data Retention & Deletion
Retention Policy
We retain user data only as long as necessary for legal and operational purposes.
User Rights
- Data access – Users can view what information we hold about them.
- Correction – Users can update or modify personal details.
- Deletion – Users can request to permanently remove their account and all associated data.
Contact for Deletion
To request deletion, email us at care@tripwinding.com.